Should a customer’s delivery requirements not be met for an order line, you can force a manual lost sale tracking by choosing function 35 from the Function list on the Order line related panels. You will be prompted to enter the reason for the lost sale.
If lost sales were defined to be printed as unfulfilled supply information on any order document, this information will be printed. See Print unfulfilled supply information on order documents for more information.
Related topics
- About item sourcing during sales order entry
- Send 2 dispatches from 2 warehouses to fulfil customer’s requested quantity on requested date
- Adjust dispatch date from customer’s original request but keep requested quantity
- Adjust requested quantity but not requested date
- Send 1 dispatch with available quantity on requested date and dispatch remaining quantity when available
- Empty small quantities from warehouse
- Print unfulfilled supply information on order documents
- Use availability check for stocked items
- Use availability check for non-stocked items